HOW DO I RETURN?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping label and guidelines once the return request is approved.
- Then simply either print your returns label off and stick to the outside of your package or take the digital version of the label and get it printed at the Post Office by showing the QR code.
WHAT ITEMS ARE RETURNABLE?
You can return your items within 30 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
- Promotional items from any offers must also be returned with your order
ARE THERE ANY CHARGES FOR RETURN?
- £3.95 will be deducted from the refund of the order
HOW SOON WILL I GET MY REFUND?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 14 working days.