Free UK Standard Delivery Over £50*

Easy UK Returns & Exchanges*

  • Trusted Service

    10,000+ 5 Star Reviews

  • Free Delivery*

    On all orders £50 or more

  • Price Match Guarantee*

    Matching the best online prices

  • 10,000+ Products

    From Top Professional Brands

Delivery & Shipping

You spoke and we listened, we now have clearer and more detailed delivery information.

If you require any more information on the process then please do not hesitate to contact our customer service team by following this link.  The website says were closed? Don't worry! We can still be contacted via our Facebook page as well as our contact us page.

Royal Mail Tracked Standard Weight (below 5kg) Weight (between 5-10kg) Weight (more than 10kg)
Orders below £50 £3.95 4.95 4.95
Orders more than £50 FREE FREE £6.95
 
Royal Mail Express Weight (below 5kg) Weight (between 5-10kg) Weight (more than 10kg)
Orders below £50 £5.95 £5.95 Not available
Orders more than £50 £3.95 £3.95 Not available

 

Standard UK delivery:

All standard UK deliveries are free when you spend £50 or more and are estimated to be with you within 3-10 working days of placing your order. However, during busy periods this may not be possible, but don't worry! If any issues do appear with your order then our customer service team will contact you immediately.

Each order is expected to have a minimum of a 24 hour handling time.

Any orders under £50 come with a £3.95 standard delivery charge.

Delivery to areas such as Ireland, the Scottish Highlands and outlying parts of the UK mainland is estimated to take an extra 24 hours handling time on top of the standard delivery time due to shipping processes. Not sure if your area counts? Don't panic! A member of our customer service team will contact you and let you know if this does apply to your area.

Please note that during peak periods such as Christmas, Valentine's Day, Father's Day, etc there may be a slight delay in the despatch of your order, so please allow extra time for delivery.

All of our parcels are delivered through Royal Mail, Parcelforce, DPD,  or DHL. All orders that leave our warehouse are tracked to ensure a secure delivery service.

Want to track your order yourself?

It's simple! Once your order has left our warehouse we will send you a confirmation email which contains your tracking number to follow your parcels progress.

 

Pre-Ordered Items:

If you have ordered pre-order items with a launch date, we will then reserve your total order until the launch date. The total order will be processed by us on or before the day of the launch.

Want to cancel your order?

We understand that from time to time orders may need to be cancelled or quantities of certain items may need to be lowered for multiple reasons. Regardless of the reasons, we will always accept the change, as long as the change is made in the first 1 hour after placing your order. If the change is made any later than the first 1 hour, we will not be able to rectify the change and you will still be charged for the original worth of the order. If you still wish to change your order after this then you would need to go through our returns and exchange procedure.

International Shipping

Shipping to other countries

🇦🇺 Australia

Royal Mail International Tracked - $29.99 AUD

Royal Mail International Tracked (Over $450 AUD) - FREE

DHL Express Worldwide - $44.99 AUD

DHL Express Worldwide (Over $500 AUD) - FREE

🇨🇦 Canada

DHL Express Worldwide - $39.99 CAD

DHL Express Worldwide (Over $400 CAD) - FREE

🇭🇰 Hong Kong

DHL Express Worldwide - HK$350.00 HKD

DHL Express Worldwide (Over HK$3,000.00 HKD) - FREE

🇯🇵 Japan

DHL Express Worldwide - ¥6,400 JPY

DHL Express Worldwide (Over ¥45,000 JPY) - FREE

🇲🇽 Mexico

DHL Express Worldwide - $600.00 MXN

DHL Express Worldwide (Over $6,500.00 MXN) - FREE

🇳🇿 New Zealand

Royal Mail International Tracked - $34.99 NZD

Royal Mail International Tracked - (Over $500 NZD) - FREE

DHL Express Worldwide - $54.99 NZD

DHL Express Worldwide (Over $550 NZD) - FREE

🇿🇦 South Africa

DHL Express Worldwide - R 800.00 ZAR

DHL Express Worldwide (Over R 7,000.00 ZAR) - FREE

🇰🇷 South Korea

DHL Express Worldwide - ₩60,000 KRW

DHL Express Worldwide (Over ₩500,000 KRW) - FREE

🇺🇸 United States

Royal Mail International Tracked - $14.99 USD

Royal Mail International Tracked (Over $200 USD) - FREE

DHL Express Worldwide - $24.99 USD

DHL Express Worldwide (Over $250 USD) - FREE